BOOKING POLICY

CD Cosmetics

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1. Appointments

• All bookings require a non-refundable deposit to secure your appointment.

• Your deposit will be deducted from the total cost of your treatment on the day of your visit.

• Appointments are not confirmed until the deposit has been received.

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2. Cancellations & Rescheduling

• We require a minimum of 48 hours’ notice to cancel or reschedule an appointment. 

• Cancellations made within 48 hours of your appointment or failure to attend will result in loss of your deposit.

• Repeated cancellations or no-shows may require full payment upfront for future bookings.

• Please understand that last-minute cancellations affect our ability to fill your slot and impact other clients’ appointments.

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3. Late Arrivals

• Please arrive on time for your appointment.

• If you are more than 10–15 minutes late, we may need to shorten or reschedule your treatment to avoid delays for other clients.

• In such cases, your deposit will not be refunded.

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4. Courses & Training

• A non-refundable deposit is required to reserve your place on any training course.

• Full payment must be made by the date specified before your course begins.

• Cancellations will result in a loss of your deposit.

• If you fail to attend or complete your course, no refund or transfer will be issued.

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      Deposit Option Available

• Reserve your place with a £100 deposit, with the remaining balance due on the day of training. For this option, please contact @cdcosmetics_trainingacademy directly.

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5. Health & Safety

• Please inform us of any medical conditions, allergies, or medications prior to your treatment or training.

• Some treatments may not be suitable under certain conditions, and we may request a patch test or doctor’s note before proceeding.

• Patch tests are required at least 24–48 hours before specific treatments.

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6. Age Restrictions

• Training courses are strictly for applicants aged 18 or over.
  For treatments, age restrictions apply and suitability is confirmed during consultation.

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7. Right to Refuse Service

We reserve the right to refuse or cancel an appointment if:

• A client is under the influence of drugs or alcohol.

• A client behaves inappropriately or disrespectfully.

• Health or safety concerns prevent us from carrying out the service.

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8. Contact Us

If you have any questions about our booking policy or need to make changes to your appointment,

please contact us at:
support@cdcosmetics.co.uk
255a Monton road, Manchester, M30 9PS